FAQs

Do you offer delivery? 

Absolutely! We deliver to Chicago area zip codes within a 10 mile radius of the shop. After selecting delivery at checkout, you will be provided a link to schedule the exact time and date of your delivery. 

If the delivery is intended to be a gift, please make sure the recipient is home at the time of the scheduled delivery.

Help! I need a plant repotted. 

We suspend all repotting services and suggest you do the same during the winter. Plants are in dormancy as the days shorten and plants take best to repottings performed during the spring and summer. Check back in the spring to schedule an At-Home Repotting or bring your plants into store then. 

Do you have a certain plant in stock?

Go ahead and type the plant you're looking for into our handy dandy search bar. If a plant is in the store, it will indicate it's in-stock on the site. 

We get lots of requests for very specific plants and as much as we would like to have all the plants our customers are looking for, the plant world is very chaotic right now and we cannot always predict what our growers will have available. You are welcome to send a request to info@chicago-plants.com and we'll do our best to find it.

Do you offer Gift Cards?

We do indeed. Fastest way to find them is typing Gift Card into the search bar. You will be able to choose your denomination and the digital gift card can be emailed to either you, the purchaser, or the intended recipient. We only offer digital gift cards to save the planet. 

Can we bring dogs into the store? 

You can indeed! Chicago Plants is very pet-friendly.

Help! My plant is dying and I don't know what to do. 

 

We offer a robust library of plant care resources on our site with helpful information for many situations. We also offer our Plant Doctor service, a one-on-one appointment with a horticulture specialist to assist with your plant care needs. The service is offered in-person for Chicagoans, or virtually, depending on your preference.